Send E-mail

E-mail or call?
Good communication is the best way to get what you want. You can Email, use WhatsApp, Facetime, Twitter, Facebook, send messages, or call. Social media and E-mails are good for short messages but often a call will be fare better. If you have any special questions, which could allow longer explanations or advice we recommend calling us.
Specifically, if you are looking for an instrument or repair a call will be fare more informative. We can ask the right questions and you get the proper answers right away. It is our experience that this will save everybody a lot of time and give better results. You may also send us an Email or a message to +1 415 470 6879, so we can call you back. Please include:

1. your phone number,
2. best time to call,
3. your time zone or location

The same applies for appointments or urgent matters. Most of the time we are in the workshop or with customers and not in front of the computer.

In all other cases, you can send us an email. The mailing address is or You can reach our various departments:
Sales & Main office in Maryland or give us a call at: +1 812 929 5556 Ext.1

For Repairs, sales & workshops worldwide: Wolfgang Lohff or give us a call at: +1 812 929 5556 Ext. 3 or +45 35358643

For Repairs and sales: Birgit Pfeiffer or give us a call at: +1 812 929 5556 Ext. 4

For South East US sales: Joseph Beverly or give us a call at: +1 812 929 5556 Ext. 6

Bookkeeping, finances and administration: Michele Brown or give us a call at: +1 812 929 5556 Ext. 5

Main office in Denmark : or give us a call at: +1 415 470 6879 from the US, Mexico or Canada

From outside North America, please call +45 3535 8643

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Phone: 812 929 5556 -